Frequently Asked Questions

Are these authentic branded products?

No. Our products are replicas. We are an independent shop and do not claim official brand affiliation or authorization.

When do I pay?

After submitting an unpaid order, wait for our team to confirm the item, size and delivery address and send payment instructions. No payment is taken at checkout.

Is shipping included?

Worldwide shipping is included. We confirm service to your specific address before payment. Free shipping does not automatically include customs duties or other import charges.

How do I choose a shoe size?

Select a size on the product page. If it says requested shoe size, availability must be confirmed for that style. Read our size and fit guide, and contact us with your foot measurements if unsure.

Can I change an unpaid order?

Contact us with your order number as soon as possible. We can review changes before payment or dispatch.

What if an item arrives damaged or incorrect?

Contact us promptly with your order number and clear photos. See our returns and support policy, which preserves applicable mandatory consumer rights.