Privacy Policy

Replica Bag House uses the information needed to respond to enquiries, review orders and arrange delivery. Contact us at [email protected] about privacy questions.

Information we collect

When you submit an order, we collect your name, email, phone number, delivery and billing details, chosen products, sizes, quantities and any order notes. Essential shopping cookies retain your cart and session. Hosting and security services may log technical information such as IP addresses and browser details.

How we use it

We use this information for order confirmation, customer support, delivery arrangements, security and records required by applicable law. This website does not collect card details or process online payments. Any payment arrangement is provided separately after review.

Service providers

Providers for hosting, email, delivery and customer support may process the information needed to provide their services. We do not sell your personal information.

Retention and your requests

We retain information only as needed for orders, support, security and applicable recordkeeping requirements. Contact us to request access, correction or deletion, or to exercise other rights available under applicable law. Some information may need to be retained for legal obligations.

Cookies and external services

Shopping and account functions need essential cookies. A WhatsApp link opens an external service, whose own privacy terms apply. Search results and external services may use their own cookies. Any additional optional tracking introduced in the future will be reflected in this policy and relevant consent controls.

Visitor analytics

We use first-party analytics to understand visits, referral websites, campaign tags, device type, approximate country, pages viewed and shop actions. We do not record form values, email addresses, delivery addresses, passwords or payment details. A random visitor identifier is stored for up to 90 days. IP addresses are encrypted in the site database and are available to administrators for up to 7 days. After expiry they are unavailable and the encrypted values are removed by the daily cleanup task. Analytics activity is retained for 90 days, with expired records removed by daily cleanup. These records stay on this site. We respect browser Do Not Track and Global Privacy Control signals, as well as previously saved declines. Analytics runs without a popup or an extra purchase step. Country is approximate and can reflect a VPN. Our analytics records unpaid order submissions separately from completed payments.